https://api.doc.securemcloud.com/documentation/matrix/sms-services/Recent content in SMS Services onHugo -- gohugo.ioTue, 06 Oct 2020 08:48:23 +0000https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-mass-notification/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-mass-notification/Mass Notification is used to send text messages to specific individuals instantly. Users can organize contact phone numbers into groups to send notifications out to multiple individuals as needed. This documentation instructs users on how to manage text messages. The Mass Notification page is divided into four tables. These tables are defined briefly below. Table Description Recent Responses Displays messages received from users in response to messages sent from the mass notification page.https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-message-mgmt/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-message-mgmt/SMS Message Management menu options provide users with tools to manage, send, and analyze SMS messages within Matrix. This documentation instructs users on how to use the following menu options SMS History SMS Blacklist SMS Client Entry. SMS History # SMS History provides meaningful data on message status, total, and usage. Users can also send SMS messages from this page. The History page is divided into three tables. Each of these tables is defined briefly below.https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-notify-message/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-notify-message/The SMS Notify Message page allows users to set the default message sent to contacts who receive SMS notifications when alarms are received on their accounts. Assign a message # The SMS Message field is where users can input the text they wish contacts to see when receiving an SMS from the system. Users can input the information they wish contacts to receive into this field. The Message Codes table displays a list of shortened keys the system will replace with the appropriate account information.https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-opt-in/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-opt-in/Opt in message requests are sent to customers to ask their permission before sending marketing or billing SMS messages to their personal cell phones. Users can manage these messages, and who they are sent to, via the SMS Opt In Setup page, SMS Opt In Messages page, and various SMS options found throughout Matrix. The following documentation instructs users on how to manage these messages and how to send them to contacts.https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-setup/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-setup/The SMS Setup page allows users to customize the functionality of the Request Service option available to users when they receive SMS notifications. Request Service Action # The Request Service Action dropdown determines the primary function of the Request Service option. The available options are defined below. Only Write to History # Selecting Only Write to History will record the user’s service request to their account’s history report. To use this option, select it from the drop-down and select Update to apply functionality to the button.https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-quick-messaging/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/sms-services/sms-quick-messaging/The Quick Messaging pages within Matrix allow users to manage and send messages to account contacts via SMS or Email. The following documentation instructs users on managing quick message content and sending messages to contacts. Important: Prior to sending quick messages to contacts, they must first opt in to receive messages from the system. See the Opt In documentation for more information on how to configure contacts to receive SMS messages.