https://api.doc.securemcloud.com/documentation/matrix/monitoring-documentation/mon-primary-doc/Recent content in Monitoring onHugo -- gohugo.ioTue, 06 Oct 2020 08:48:23 +0000https://api.doc.securemcloud.com/documentation/matrix/monitoring-documentation/mon-primary-doc/mon-intro/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/monitoring-documentation/mon-primary-doc/mon-intro/Matrix Monitoring is used at central stations to view and handle subscriber alarms and events. Operators can view account history, data, and additional information relating to alarms or events from the Alarm Traffic and Alarm Handling screens. The following documentation provides a general overview of Monitoring and how to customize the Alarm Traffic and Alarm Handling screen layouts. Traffic # Upon entering Matrix Monitoring, users are directed to the Alarm Traffic screen.https://api.doc.securemcloud.com/documentation/matrix/monitoring-documentation/mon-primary-doc/mon-alarm-traffic/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/monitoring-documentation/mon-primary-doc/mon-alarm-traffic/Alarm Traffic displays signaling information applicable to operators monitoring alarms. The Alarm Traffic screen is divided into six default tables. If desired, users can update the layout of these grids via the Edit Layout option. See the Customizing Layouts documentation for instructions on how to update the layout of the Traffic screen. In Process # The In Process table displays all alarms currently being handled by operators. Double-clicking on an alarm within the In Process table will prompt operators if they would like to steal the alarm from the other operator.https://api.doc.securemcloud.com/documentation/matrix/monitoring-documentation/mon-primary-doc/mon-alarm-handling/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/monitoring-documentation/mon-primary-doc/mon-alarm-handling/The Alarm Handling page is used by operators at central stations to interact with alarm signals received from subscriber accounts. Operators handle alarms according to your central station’s unique setup and requirements. The available options described within this documentation are Matrix defaults. See the Customizing Layouts documentation for instructions on how to update the layout of the Handling screen. The following documentation instructs users on how to interact with the available menu options on the Alarm Handling screen.