https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/Recent content in Other Tab onHugo -- gohugo.ioTue, 06 Oct 2020 08:48:23 +0000https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-other-intro/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-other-intro/The Other tab is used to manage miscellaneous alarm handling and notification settings on the subscriber account. This documentation outlines the available options and their use to users. Corresponding detailed documentation is linked throughout this document. Users can manage this information via the available tabs. Each tab is briefly defined below. Tab Function AM Notify The AM Notify tab is used to configure automated report settings for reports sent via email or fax.https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-amnotify-subtab/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-amnotify-subtab/The AM Notify tab allows users to define when the system should notify operators and/or contacts regarding signals received during an assigned time frame. AM Notifies inform operators of what signals to call contacts on the next morning. For Example, if a low priority alarm (Low Battery) was received at 2am, operators will likely want to wait until the morning to notify the contact. The following documentation instructs users on how to configure AM Notifies to send to either operators or contacts, or both.https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-event-desc-subtab/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-event-desc-subtab/The Event Description tab allows users to assign alternate event descriptions to the existing alarm events within the system. Overriding default menu descriptions allows users to define events in their own words. The following documentation instructs users on how to manage event descriptions. Users can interact with the Event Descriptions table via the available toolbar options. These options are defined below. Option Function Add Allows users to assign new descriptions to events.https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-false-alarm-entry-subtab/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-false-alarm-entry-subtab/The False Alarm Entry tab is where users define the maximum number of times operators are allowed to use specific alarm resolutions when handling alarms on the subscriber account. Once the maximum is reached, the system will notify the operator that the account has exceeded the allowed number of occurrences. For Example: This is helpful for scenarios where police or fire authorities charge for excessive use of false alarm calls. With a limit in place, operators will be unable to assign the false resolution.https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-fax-email-subtab/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-fax-email-subtab/The Fax/Email tab allows users to configure how automated faxes and emails are sent from Matrix. Users can assign contact information to faxes and emails via the available tabs. Each tab is used to configure specific reports or alarm information sent via fax/email. These tabs are defined below. Fax/Email Entry # The Fax/Email Entry tab is where users define the primary contact information for faxes and emails. This section will instruct users on defining this information to ensure faxes and emails are routed correctly.https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-notify-email-subtab/Tue, 13 Oct 2020 15:21:01 +0200https://api.doc.securemcloud.com/documentation/matrix/data-entry/de-other-tab/de-notify-email-subtab/The Notify By Email Type tab allows users to assign email functionality to automated emails sent through the system. These emails will automatically send to the defined contacts given their defined parameters. This section instructs users on how to configure automated emails using the available options. Users can interact with the Notify By Email Type table via the available toolbar options. These options are defined below. Option Function Add Allows users to create new email types.